Refund policy

Refund Policy

Refund Policy

Last Updated: June 2026

Due to the nature of coffee products, all sales are final.

We do not accept returns of opened coffee products.

If your order arrives:

Damaged
Defective
Incorrect

Please contact us within 7 days of delivery at:

mailto:support@venturecoffe.com

Include:

Order number
Photos of the product
Description of the issue

If approved, we may offer:

Replacement product
Store credit
Refund at our discretion

We reserve the right to deny refund requests that do not meet these requirements.